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BE A GOOD LEADER: EXPECTATIONS FROM A LEADER (POSTMASTER)






I USED TO THINK THAT RUNNING AN ORGANIZATION WAS EQUIVALENT TO CONDUCTING A SYMPHONY ORCHESTRA. BUT I DON'T THINK THAT'S QUITE IT; IT'S MORE LIKE JAZZ. THERE IS MORE IMPROVISATION. — WARREN BENNIS

GOOD LEADERS ARE MADE NOT BORN. IF YOU HAVE THE DESIRE AND WILLPOWER, YOU CAN BECOME AN EFFECTIVE LEADER. GOOD LEADERS DEVELOP THROUGH A NEVER ENDING PROCESS OF SELF-STUDY, EDUCATION, TRAINING, AND EXPERIENCE. THIS GUIDE WILL HELP YOU THROUGH THAT PROCESS.

TO INSPIRE YOUR WORKERS INTO HIGHER LEVELS OF TEAMWORK, THERE ARE CERTAIN THINGS YOU MUST BE, KNOW, AND, DO. THESE DO NOT COME NATURALLY, BUT ARE ACQUIRED THROUGH CONTINUAL WORK AND STUDY. GOOD LEADERS ARE CONTINUALLY WORKING AND STUDYING TO IMPROVE THEIR LEADERSHIP SKILLS; THEY ARE NOT RESTING ON THEIR LAURELS.

TOTAL LEADERSHIP

WHAT MAKES A PERSON WANT TO FOLLOW A LEADER? PEOPLE WANT TO BE GUIDED BY THOSE THEY RESPECT AND WHO HAVE A CLEAR SENSE OF DIRECTION. TO GAIN RESPECT, THEY MUST BE ETHICAL. A SENSE OF DIRECTION IS ACHIEVED BY CONVEYING PEOPLE WANT TO BE GUIDED BY THOSE THEY RESPECT AND A STRONG VISION OF THE FUTURE.

WHEN A PERSON IS DECIDING IF SHE RESPECTS YOU AS A LEADER, SHE DOES NOT THINK ABOUT YOUR ATTRIBUTES, RATHER, SHE OBSERVES WHAT YOU DO SO THAT SHE CAN KNOW WHO YOU REALLY ARE. SHE USES THIS OBSERVATION TO TELL IF YOU ARE AN HONORABLE AND TRUSTED LEADER OR A SELF-SERVING PERSON WHO MISUSES AUTHORITY TO LOOK GOOD AND GET PROMOTED. SELF-SERVING LEADERS ARE NOT AS EFFECTIVE BECAUSE THEIR EMPLOYEES ONLY OBEY THEM, NOT FOLLOW THEM. THEY SUCCEED IN MANY AREAS BECAUSE THEY PRESENT A GOOD IMAGE TO THEIR SENIORS AT THE EXPENSE OF THEIR WORKERS.

BE  KNOW  DO


THE BASIS OF GOOD LEADERSHIP IS HONORABLE CHARACTER AND SELFLESS SERVICE TO YOUR ORGANIZATION. IN YOUR EMPLOYEES' EYES, YOUR LEADERSHIP IS EVERYTHING YOU DO THAT EFFECTS THE ORGANIZATION'S OBJECTIVES AND THEIR WELL-BEING.

BOSS OR LEADER?

Although your position as a manager, supervisor, leader etc. gives you the authority to accomplish certain tasks and objectives in the organization (called Assigned Leadership), this power does not make you a leader, it simply makes you the boss. Leadership differs in that it makes the followers want to achieve high goals (called Emergent Leadership), rather than simply bossing people around. Thus you get Assigned Leadership by your position and you display Emergent Leadership by influencing people to do great things.



PRINCIPLES OF LEADERSHIP

KNOW YOURSELF AND SEEK SELF-IMPROVEMENT - IN ORDER TO KNOW YOURSELF, YOU HAVE TO UNDERSTAND YOUR BE, KNOW, AND DO, ATTRIBUTES. SEEKING SELF-IMPROVEMENT MEANS CONTINUALLY STRENGTHENING YOUR ATTRIBUTES. THIS CAN BE ACCOMPLISHED THROUGH SELF-STUDY, FORMAL CLASSES, REFLECTION, AND INTERACTING WITH OTHERS.

BE TECHNICALLY PROFICIENT - AS A LEADER, YOU MUST KNOW YOUR JOB AND HAVE A SOLID FAMILIARITY WITH YOUR EMPLOYEES' TASKS.

SEEK RESPONSIBILITY AND TAKE RESPONSIBILITY FOR YOUR ACTIONS - SEARCH FOR WAYS TO GUIDE YOUR ORGANIZATION TO NEW HEIGHTS. AND WHEN THINGS GO WRONG, THEY ALWAYS DO SOONER OR LATER — DO NOT BLAME OTHERS. ANALYZE THE SITUATION, TAKE CORRECTIVE ACTION, AND MOVE ON TO THE NEXT CHALLENGE.

MAKE SOUND AND TIMELY DECISIONS - USE GOOD PROBLEM SOLVING, DECISION MAKING, AND PLANNING TOOLS.

SET THE EXAMPLE - BE A GOOD ROLE MODEL FOR YOUR EMPLOYEES. THEY MUST NOT ONLY HEAR WHAT THEY ARE EXPECTED TO DO, BUT ALSO SEE. WE MUST BECOME THE CHANGE WE WANT TO SEE - MAHATMA GANDHI

KNOW YOUR PEOPLE AND LOOK OUT FOR THEIR WELL-BEING - KNOW HUMAN NATURE AND THE IMPORTANCE OF SINCERELY CARING FOR YOUR WORKERS.

KEEP YOUR WORKERS INFORMED - KNOW HOW TO COMMUNICATE WITH NOT ONLY THEM, BUT ALSO SENIORS AND OTHER KEY PEOPLE.

DEVELOP A SENSE OF RESPONSIBILITY IN YOUR WORKERS - HELP TO DEVELOP GOOD CHARACTER TRAITS THAT WILL HELP THEM CARRY OUT THEIR PROFESSIONAL RESPONSIBILITIES.

ENSURE THAT TASKS ARE UNDERSTOOD, SUPERVISED, AND ACCOMPLISHED - COMMUNICATION IS THE KEY TO THIS RESPONSIBILITY.

TRAIN AS A TEAM- ALTHOUGH MANY SO CALLED LEADERS CALL THEIR ORGANIZATION, DEPARTMENT, SECTION, ETC. A TEAM; THEY ARE NOT REALLY TEAMS...THEY ARE JUST A GROUP OF PEOPLE DOING THEIR JOBS.

USE THE FULL CAPABILITIES OF YOUR ORGANIZATION - BY DEVELOPING A TEAM SPIRIT, YOU WILL BE ABLE TO EMPLOY YOUR ORGANIZATION, DEPARTMENT, SECTION, ETC. TO ITS FULLEST CAPABILITIES.



Attributes of Leadership

If you are a leader who can be trusted, then those around you will grow to respect you. To be such a leader, there is a Leadership Framework to guide you:



BE   KNOW   DO

BE A PROFESSIONAL. EXAMPLES: BE LOYAL TO THE ORGANIZATION, PERFORM SELFLESS SERVICE, TAKE PERSONAL RESPONSIBILITY.

BE A PROFESSIONAL WHO POSSESS GOOD CHARACTER TRAITS. EXAMPLES: HONESTY, COMPETENCE, CANDOR, COMMITMENT, INTEGRITY, COURAGE, STRAIGHTFORWARDNESS, IMAGINATION.

KNOW THE FOUR FACTORS OF LEADERSHIP — FOLLOWER, LEADER, COMMUNICATION, SITUATION.

KNOW YOURSELF. EXAMPLES: STRENGTHS AND WEAKNESS OF YOUR CHARACTER, KNOWLEDGE, AND SKILLS.

KNOW HUMAN NATURE. EXAMPLES: HUMAN NEEDS, EMOTIONS, AND HOW PEOPLE RESPOND TO STRESS.

KNOW YOUR JOB. EXAMPLES: BE PROFICIENT AND BE ABLE TO TRAIN OTHERS IN THEIR TASKS.

KNOW YOUR ORGANIZATION. EXAMPLES: WHERE TO GO FOR HELP, ITS CLIMATE AND CULTURE, WHO THE UNOFFICIAL LEADERS ARE.

DO PROVIDE DIRECTION. EXAMPLES: GOAL SETTING, PROBLEM SOLVING, DECISION MAKING, PLANNING.

DO IMPLEMENT. EXAMPLES: COMMUNICATING, COORDINATING, SUPERVISING, EVALUATING.

DO MOTIVATE. EXAMPLES: DEVELOP MORALE IN THE ORGANIZATION, TRAIN, COACH, COUNSEL.



Different people require different styles of leadership. For example, a new hire requires more supervision than an experienced employee. A person who lacks motivation requires a different approach than one with a high degree of motivation. You must know your people! The fundamental starting point is having a good understanding of human nature, such as needs, emotions, and motivation.



BE A GOOD LEADER. ALL THE BEST!

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